Proficiency in the following areas is preferred:
- Ability to answer phones in professional manner
- Accurate completion of Intake Documents
- Accurately entering patients into EMR system, scanning and verification of documents in EMR
- Knowledge of Webpt EMR software, google sheets and excel
- Confirm patient benefits and insurance
- Completion of responsibilities and duties assigned in timely fashion
- Participate in special projects and perform other duties as required
- Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.
- Competent use of computer systems and software
- Familiarity with CPT and ICD-10 Coding.
- Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
- Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.
- Problem-solving skills to research and resolve discrepancies, denials, appeals, collections.
- A calm manner and patience working with either patients or insurers during this process.
- Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Ensure patient information is accurate and complete
- Request any missing patient information
- Participate in special projects and perform other duties as required.
- Ability to multitask.
Compensation: $15.00 - $17.00 per hour
At Coastal Home Rehabilitation, Opportunities are available.
We have opportunities for Physical Therapists, Occupational Therapists, Speech Language Pathologists and administrative professionals in all stages of their careers.
Full Time, Part Time, Per Diem...we can provide the perfect fit.
Coastal Home Rehabilitation focus is on creating an experience that exceeds our patients' expectations. We treat every patient and employee with respect. We know if we have happy employees we will have happy patients. Join our team and see the difference.
(if you already have a resume on Indeed)